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Ultimo aggiornamento: 19 Agosto 2026

Condizioni di vendita

The shop is not yet open for orders. These terms describe how sales will work once it is, and will take effect when ordering becomes available.

Seller

Goods are sold by the legal entity named on the legal notice, referred to here as "we". Contracts are concluded in English.

Ordering

Placing an order is an offer to buy. We confirm receipt by e-mail; the contract is formed when we dispatch the goods or confirm acceptance, whichever is first. Where a part turns out to be unavailable we tell you before charging and offer a replacement or a full refund.

Prices and payment

Prices are shown in the currency selected and include or exclude VAT as stated next to the price. For deliveries outside the United Kingdom, import duties and local taxes may be charged by the carrier on arrival; they are your responsibility unless stated otherwise at checkout. Payment is taken at the time of order through the payment provider named at checkout.

Delivery

Delivery times and costs are shown before you confirm the order and depend on where the goods are held and where they are going. Risk passes to you when the goods are delivered to you or to a person you nominated.

Right to cancel (consumers)

If you buy as a consumer in the UK or the EU, you may cancel the contract within 14 days of receiving the goods without giving a reason. Tell us by e-mail or post within that period, then return the goods within 14 days of telling us, unused and in their original packaging. We refund the price and standard delivery cost within 14 days of receiving the goods back. Return postage is at your cost unless the goods are faulty or not as described.

The right to cancel does not apply to goods made to your specification or sealed goods that have been unsealed where this affects hygiene or safety.

Faulty goods and warranty

Goods must match their description and be of satisfactory quality. If they are not, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015 (UK) or the equivalent consumer law of your country. Manufacturer warranties apply in addition where offered.

Business customers

If you buy in the course of a business, the consumer cancellation right above does not apply; instead, returns are by agreement. Our liability is limited to the price paid, except for death, personal injury or fraud, which cannot be limited.

Technical data

Specifications, equivalences and fitment information in the catalogue are compiled from manufacturer documentation with care, but installation must be done by a qualified person who checks the datasheet. We are not liable for damage arising from installation contrary to manufacturer instructions or applicable regulations.

Law and disputes

These terms are governed by the law of England and Wales. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and may bring proceedings there. EU consumers may use the European online dispute resolution platform linked on the legal notice.

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kroms

Negozio online di ricambi per bruciatori e caldaie. Con sede a London, spedizioni in tutto il mondo.

soggetto giuridico da indicare
Registrata in England and Wales
London, Regno Unito

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